Depending on your current health insurance provider, it is possible for services to be covered in full or in part. We are considered “out-of-network providers.” Please contact your insurance provider to verify how your plan compensates you for psychotherapy services that out-of-network.

We recommend asking these questions to your insurance provider to help determine your benefits:

• Does my health insurance plan include out of network mental health benefits?
• Do I have a deductible? If so, what is it and have I met it yet?
• Once the deductible has been met, what is the percentage you will pay?
• Is there an allowable amount for sessions out of network?
• Do my sessions contribute to my out of pocket maximum?
• Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
• Do I need written approval from my primary care physician in order for services to be covered?

Payment

We accept cash, check and all major credit cards as forms of payment.

Cancellation Policy

If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you may be charged for the full rate of the session.

Prepaid Sessions

we offer discounts when purchasing packages of ten hours of sessions for counseling. Packages will expire 6 months from the date of purchase. Purchases cannot be transferred. Payment in full is due at the time of purchase. Refunds are allowed however, the discounted rate will be waived for sessions that are used, when you request a refund for the sessions that are not used.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.

Any Other Questions

Please contact us for any additional questions you may have. We look forward to hearing from you!